Online Learning

Online or hybrid classes offered through William Jessup University use the Moodle online learning system (http://moodle.jessup.edu/).

For a brief document covering basic Moodle navigation, follow this link:

• http://mywju.jessup.edu/download/campustechnology/How%20do%20I%20use%20Moodle%20(for%20Students).pdf

Before you enroll in an online or hybrid class, verify that you have access to the listed preqrequisite software and hardware.

Resolving Technical Issues - First Steps

• If you are unable to access Moodle, and no network outage has been scheduled, you are responsible to:
• Verify your Internet connection by browsing to and logging in to other websites.
• E-mail your instructor with details if the technical issue is preventing you from submitting a time-sensitive assignment.
• Contact IT support with details of your problem (helpdesk@jessup.edu or (916) 577-2345).
• Try to access your course again in a few hours.

Software Requirements

Web Browser

• Firefox 3 - http://www.firefox.com/
• Internet Explorer 7
• Safari
  • Safari sometimes exhibits unexpected behavior when submitting TurnItIn assignments. Use Firefox!
    

Word Processor

• OpenOffice Writer
• Microsoft Office Word 2007

Free Document Viewers

• Adobe Flash Player (browser plugin)
• Adobe Acrobat Reader
• Microsoft PowerPoint Viewer 2007
• Microsoft Word Viewer 2007

Browser Settings

• Enable Javascript
• Enable cookies
• Disable any pop-up blockers

Hardware Requirements

• High-speed Internet connection
• Computer with one of these operating systems, capable of running the software listed above:
  • Microsoft Windows XP
  • Microsoft Windows Vista
  • Mac OS X
  • Linux with GNOME or KDE