Online Learning

Online or hybrid classes offered through William Jessup University use the Moodle online learning system (http://moodle.jessup.edu/).

For a brief document covering basic Moodle navigation, follow this link:

Before you enroll in an online or hybrid class, verify that you have access to the listed preqrequisite software and hardware.

Resolving Technical Issues - First Steps
  • If you are unable to access Moodle, and no network outage has been scheduled, you are responsible to:
  • Verify your Internet connection by browsing to and logging in to other websites.
  • E-mail your instructor with details if the technical issue is preventing you from submitting a time-sensitive assignment.
  • Contact IT support with details of your problem (helpdesk@jessup.edu or (916) 577-2345).
  • Try to access your course again in a few hours.
Software Requirements

Web Browser

  • Firefox 3 - http://www.firefox.com/
  • Internet Explorer 7
  • Safari
    • Safari sometimes exhibits unexpected behavior when submitting TurnItIn assignments. Use Firefox!

Word Processor

  • OpenOffice Writer
  • Microsoft Office Word 2007

Free Document Viewers

  • Adobe Flash Player (browser plugin)
  • Adobe Acrobat Reader
  • Microsoft PowerPoint Viewer 2007
  • Microsoft Word Viewer 2007

Browser Settings

  • Enable Javascript
  • Enable cookies
  • Disable any pop-up blockers
Hardware Requirements
  • High-speed Internet connection
  • Computer with one of these operating systems, capable of running the software listed above:
    • Microsoft Windows XP
    • Microsoft Windows Vista
    • Mac OS X
    • Linux with GNOME or KDE